This article talks about how telecom operations teams are finally becoming DevOps-ready.
The following are six ways that telecom operations teams are finally becoming DevOps-ready:
- Automation of the network and troubleshooting processes
- Network monitoring and real-time analytics
- Automation of the provisioning process
- Network automation through APIs
- The use of containers to deploy applications in a controlled environment
- The use of automation scripts for configuration management
What is DevOps and Why Does a Telecommunication Operation Need One?
Telecommunication operations are complex, and they require a team of experts to run smoothly. This is where the telecomm ops team comes in.
DevOps in telecom is an approach to software development that emphasizes collaboration and communication between software developers, testers, and operations staff. It aims to ensure that all members of the development team have a clear understanding of what the final product will do for users, which helps prevent problems before they arise. The benefits of having a DevOps team include increased productivity and efficiency as well as better customer satisfaction.
How to Start the Journey Towards To Start the Journey Towards Creating a Telecommunication Operations Team
This article will provide you with the steps that you need to take in order to create a telecommunication operations team.
- Step 1: Identify the need for a Telecommunication Operations Team
- Step 2: Create the team’s charter
- Step 3: Identify your team members
- Step 4: Organize your team and determine roles and responsibilities
Ways to Leverage the Power of Cross-Functional Teams For Improved Efficiency
Devops is a method of software development that includes the application of engineering practices to the entire software lifecycle. The term was coined by Patrick Debois and Craig Kerstiens in 2007.
The telecom industry is not new to this concept. Telecom companies have been using devops for years now, and have seen significant improvements in their efficiency and customer satisfaction.
A few examples of telecom companies that use devops are:
- British Telecom (BT)
- Swisscom
- Telenor
- Telefonica Group
The Problem With Traditional Telecom Supply Chain Management Models
The traditional telecom supply chain management model is based on the idea of traditional telecomm ops teams, who are responsible for managing the entire process from order to delivery. However, this model is not as effective as it should be due to the lack of visibility and data sharing. In a recent study conducted by Accenture, it was found that one-third of all orders were not delivered on time or in full. This led to a significant loss in revenue and customer satisfaction.
The problem with this traditional telecom supply chain model is that it relies too heavily on manual processes which are inefficient and hard to scale up with the changing demands of business. The result is that companies struggle with managing their own inventory, operations, and customer service costs while also providing quality service.
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- Cost and pricing
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- The company’s track record in customer satisfaction
- The company’s reputation
- Their approach to security and privacy
